Legal
SMS terms
Effective November 3, 2026
ZOL INC (“ZOL”) runs the phone and text line for independent auto repair shops. These terms cover the text messages ZOL sends on a shop’s behalf to that shop’s customers.
What the texts are for
Texts are about your own vehicle and your visit to the shop:
- Appointment confirmations and reminders
- Repair estimates and links to approve or decline the work
- Inspection results, parts and repair status updates
- Invoices and payment links
- Service follow-ups and maintenance reminders
- Replies to texts you send the shop
How you opt in
You agree to receive these texts when you give the shop your mobile number and agree to text updates — at the counter, on a call answered by ZOL, on the shop’s booking page, or by texting the shop’s line first. Consent is not a condition of any purchase.
Message frequency
Message frequency varies with your appointments and repairs, typically a few messages per visit.
Cost
Msg & data rates may apply. ZOL and the shop do not charge for text messages; your mobile carrier’s rates apply.
Stop and help
Reply STOP to any message to unsubscribe. You will get one message confirming you are unsubscribed and no further texts from that shop line. Reply START to opt back in.
Reply HELP for help, or email zaz@tryzol.com.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
We do not share or sell mobile numbers or text message opt-in data to third parties for marketing. See our privacy policy.