About ZOL
Shop management software that does the work instead of just recording it.
ZOL answers an auto repair shop’s phone night and weekend, books the job, checks the car in, helps the technician diagnose and inspect it, texts the estimate, takes the approval from the customer’s phone, tracks the parts, invoices, takes payment and follows up afterwards — one record from the first call to the next visit.
It is built for the independent shop: the owner-operator with two to ten bays, whose front desk is also the service advisor, the parts buyer and the person who was supposed to call about that estimate. Every shop system on the market records the work. ZOL records it and does the parts nobody at the counter gets to.
- Company
- ZOL
- Founded
- 2025
- Based in
- San Francisco, California
- Customers
- Independent auto repair shops
The product
What’s in ZOL
The app is live. A shop signs up, invites its advisors and technicians, and runs the day from these sections. Its customers never sign in — every estimate and invoice text carries a link to their own portal page, and each shop has a public receptionist page where a customer can describe the problem and leave with a booking.
- Today
- The day at a glance: appointments, what's in the shop, what needs a person, revenue, technician load.
- Calls
- Every conversation ZOL has had — transcript, what it extracted, what it booked.
- Schedule
- A day per bay, with technicians. Arrive, check in, and the ticket opens itself.
- Repair orders
- The board, and the workbench: diagnostics, digital inspection, lines and approvals, estimate, parts, invoice, conversation, history.
- Inspections · Estimates · Parts · Invoices · Payments
- Shop-wide views of the same records.
- Technicians
- Each tech's queue, with one-tap status moves.
- Customers · Vehicles
- The connected record: visits, messages, calls, declined work, lifetime value.
- Messages
- Every thread with a customer, texts and portal messages alike.
- Follow-ups
- The CRM: declined work, inspection recommendations, post-repair check-ins, birthdays, win-backs — drafted by ZOL, sent by a person.
- Ask ZOL
- Questions about the shop, answered from its own data, with links to the record.
- Team · Settings
- People, pricing, hours, the quote cap, and which integrations are live.
- Customer portal
- The customer never signs in. Every estimate and invoice text carries a link to their car, its status, the inspection, the estimate to approve line by line, and the invoice to pay.
Founders
Who’s behind ZOL
Two technical founders, building in San Francisco, who spent two months embedded in independent mechanic shops before writing a line of it. The names and photographs are real; every link goes to a public profile on a site we don’t control.
Co-founder · CTO
Amol S Bhalerao
- Master's in AI / Machine Learning
- VLM researcher
- ex-Infosys · ex-Tata Motors
- 3× Startup Challenge winner
- 10+ years shipping at scale
Reach us
A person answers this one
Email zaz@tryzol.com and a founder replies. Or book twenty minutes and we’ll put a call through ZOL while you listen, on your own shop’s numbers.